PRIVACY POLICY

Johanny Cakes & Cookies Last Updated: April 15, 2026

1. GENERAL INFORMATION

Johanny Cakes & Cookies ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This policy describes how we collect, use, and safeguard your data when you use our online store. By using our website, you agree to the terms of this policy.

2. INFORMATION WE COLLECT

We may collect the following types of data:

Personal Information:

• First and last name
• Shipping and billing addresses
• Email address
• Phone number
• Payment information (processed by third parties)

Automatic Information:

• IP address
• Device type and browser
• Web activity (products viewed, cart items)

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Process orders and deliveries.
• Communicate with you regarding your purchase.
• Prevent fraud.
• Improve our online store.
• Send promotions (only if you opt-in).

4. PAYMENTS AND THIRD PARTIES

Payment details are NOT stored on our servers. They are processed through secure platforms such as Square. We may share information only as necessary to operate our business with:

• Shipping providers.
• Payment processors.
• Marketing tools.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to:

• Save your shopping cart.
• Remember your preferences.
• Analyze site traffic.

Cookies are small files that help improve the user experience. You can disable them through your browser settings.

6. DATA PROTECTION (FIPA)

We implement security measures to protect your information, including:

• Secure servers.
• Restricted access.
• Encryption where applicable.

In the event of a data breach, we will provide notification as required by the Florida Information Protection Act (FIPA).

7. DATA RETENTION

We retain your information only as long as necessary to:

• Fulfill orders.
• Comply with legal obligations.
• Resolve disputes.

8. YOUR RIGHTS

You have the right to:

• Request access to your data.
• Request corrections.
• Request deletion.

To exercise these rights, please contact us directly.

9. MINORS

Our site is not directed to children under the age of 13. We do not intentionally collect information from minors.

10. CHANGES TO THIS POLICY

We may update this policy at any time. Any changes will be posted on this page.

11. CONTACT US

Johanny Cakes & Cookies 📧 Email: info@johannyscookies.com

📍 Location: Lakeland, Florida, United States.